The Yerba team is thrilled to announce that we have found an electronic payment solution for our cannabis patients. Starting today in all of our delivery zones, Yerba drivers will be able to accept card payments from major banking providers.
The following information is important for anyone who would like to use a card to pay for Yerba orders in the future! (3-min read)
- PIN-based cards only.
- Name on card must match patient (or approved caretaker) name.
- Payments are in-person only.
- Yerba charges to the nearest $5 increment and provides difference in change.
- Payment provider charges a $3 service fee for every transaction.
- Your bank may charge an “out-of-network ATM fee” that is beyond Yerba’s control. Check with your bank.
- Order total must meet delivery zone minimums before credit cards fees are applied.
The Details: How It Works
PIN-based cards only: Our electronic payment system is technically a debit voucher program. This means that only PIN-based debit and credit cards can be used. All debit cards are set-up with a PIN, and if you want to use a credit card, you must contact your bank and establish a PIN for that card.
The reader WILL NOT WORK if you attempt the use of a card that does not require a PIN. Additionally, the system will not process pre-paid cards that are not linked to a personal account.
Your card with your name: If you choose to pay with a PIN-based card, it must be your card! Our drivers will be checking the name on the card to ensure it matches the recipient of the cannabis delivery. We cannot accept cards with anyone’s name but your own. No parents, no siblings, no friends.
The only exception is if you have a designated caretaker with California caretaker credentials, we will accept a card that has *your caretaker’s name* as it is legal to consider them the recipient of the order.
We can only take electronic payments in-person: This means that you (the patient) hand your card (PIN-based) to the Yerba driver (super friendly) to confirm it is your card and to process the transaction. We cannot process pre-paid orders.
How Payments are Broken Down
If you opt to pay for your Yerba order with a PIN-based card, the amount charged to your card will end up being more than the order total due to processing fees. Here is how we calculate charges:
Because the payment processing system is like an ATM, we have to round payments to the nearest $5 increment. The Yerba driver will immediately provide you with the cash difference between your order amount and the nearest $5 increment.
Example: Your order is $51 total. Your driver will charge your card $55 and will hand you $4 cash.
IMPORTANT: The company that processes these electronic payments charges a $3 transaction fee on top of the amount charged by Yerba.
Going back to our previous example: Your order total is $51. Your driver will charge the card $55 and hand you $4 in cash. The payment processor will charge the additional $3 service fee on top of the $55 charged to your card. This means a total of $58 will be charged to your card (but remember, you got $4 in change from the Yerba driver, so your overall spending is still $51 for the Yerba total + $3 processing fee for a total of $54 spent).
Before you choose to use your card when ordering through Yerba, please note: you should check with your bank to see if they charge for out-of-network ATM fees. While our electronic payment method is not necessarily an ATM, some banks may tack on an additional “out-of-network ATM fee.” This is not the same as the $3 processing fee from our payment provider.
One final point of clarification: The maximum for a single Yerba transaction is $400. We can deliver orders larger than $400 to return patients, but as usual, we will process it as two separate transactions. For cards, this means you will have a $3 transaction fee for each of $400 increment of the transaction.
We know that that this can get confusing, which is why we are happy to answer any questions you may have at email@example.com or call us at 510-692-1716.