Greetings from the team here at Yerba! We cannot tell you how much we love working with wonderful patients like you. Building the Bay Area’s best cannabis community has been quite a journey, and it wouldn’t be possible without fantastic feedback and suggestions from our patients.
So, in our continual effort to improve our services, we have launched our Patient Loyalty Program to give back more to the people that make this all possible. Take a peek at this article and then download the free Flok app so you can start earning credit with every order you place at Yerba. If you have any questions, please direct them to firstname.lastname@example.org.
Flok: The Free App Behind the New Yerba Loyalty Program
Flok is a great tool for communication and engagement, so Team Yerba felt it would be perfect for our incredibly responsive community! At its core, Flok is a punch-card (or stamps) system that is quite common, but somewhat inconvenient.
The Folk app takes the punch-card aspect and puts it on your phone. This eliminates the risk of lost rewards cards, and allows us to set different levels of prizes for patients that graduate from the original rewards.
But the platform doesn’t stop there! The Flok app also allows patients to communicate feedback through a direct messaging system that keeps you connected with Yerba.
Flok has been around for over a year, but it is only now just beginning to gain traction among small businesses. This quick guide should help you understand the app so you can easily set up and efficiently use the platform.
Setting Up and Redeeming Rewards
This free app is very easy to use, beginning with the installation. Just follow this link on your cellphone to download on your iOS or Android phone.
The next step is registration. You will be asked for your full name and email address. Once you are registered, type in “Yerba” to the search bar at the top and click on the Yerba logo (listed at 1900 Embarcadero).
You will see the numbers 1 through 10, which will be checked off with each time you “punch” your card. To punch, you simply swipe the numbers to the right, which activates your phone’s QR code scanner. Just scan the QR code supplied by your Yerba delivery driver, and your card automatically updates.
That’s it. You are ready to start earning punches with every $50 you order from Yerba. Currently, we have four tiers of our rewards program: Basic, Silver, Gold, and Platinum.
Prizes vary depending on your Loyalty Level. Every 10 punches earns you a merchandise credit:
- Basic Level (0-14 Orders): $25 merchandise credit
- Silver Level (15 Orders): $35 merchandise credit
- Gold Level (30 Orders): $45 merchandise credit
- Platinum Level (45 Orders): $50 merchandise credit
For patients who initiate more than 45 deliveries with Yerba qualify for even more special rewards.
We are thrilled to see all of the patients who have already signed up for the Loyalty Program. If you have any questions or would like to make suggestions, please email us at email@example.com.
And of course, you can explore the cannabis available at Yerba.org!